Partners of Agreement

Game-Hosting GH AB
Eva Lagerwalls väg 2
756 43 Uppsala
Sweden
From here on referred to as Game-Hosting

AND the following options of end-users:

1. A private customer
2. An Organization

General

1. Game-Hosting is a Swedish company delivering high end game-servers on the market. We offer you game servers, Voice-over-IP servers, and dedicated machines.
2. All server types are prepaid.
3. You will not gain access to a server until we have registered your payments.
4. If you do not follow the terms and rules of this license agreement your service may be ended either before the expiring date of your services or before your credits are spent.
5. Game-Hosting reserves themselves the right to add or alter any regulations, in this license agreement, as they seem fit.

Ordering the services

1. When ordering one of Game-Hosting’s services the customer must give the correct and up to date information. I.E: Name, Address etc.
2. Incomplete order applications will not be accepted.
3. The customer may not place an order for someone else but himself.
4. If Game-Hosting, at any time, reveals that the information given is faulty. The services will be immediately suspended.
5. Once the service is ordered and paid, the customer will not be able to undo the purchase.
6. Game-Hosting reserves themselves the right to choose which contract they wish to, or do not wish to accept.

Payment

1. We offer the following options of payment
1. Paypal.
2. International bank transfer.

Account

1. When payment has been registered the account will be activated.
2. The customer will be the owner of his account and have full control over the server.
3. If the “clan” option is chosen the account owner will be able to add server administrators, whom will be able to start and run the server.
4. The account owner is sole responsible for the actions of the server administrators.
5. Game-Hosting will only offer support to the account owner.

Usage

1. Excessive usage of system resources by users will be stopped. In practice this means that with normal usage the server can be used unlimited, however an individual or clan will be warned if it uses an excessive amount of resources.
2. Private servers must at all times be password-protected.
3. The customer may not change the number of max-players to a higher number than what is agreed upon.
4. The name of the server must always start with “Game-Hosting.com:”, if not “de-branding” has been purchased.
5. The server may not be used for other commercial purposes, such as promoting a business.
6. You are not allowed to upload any copyrighted material, to the server ftp, without the permission of the owner.
7. You are allowed to upload and install server applications as long as they do not exceed the limit. For game-servers this limit is 250MB and for Voice-Over-IP servers it is 25MB.

   If you exceed this limit the server will be automatically shut down until the amount of stored material is less than the above stated limits.

8. You are not allowed to upload and install any modifications which have a negative effect on the server performance.
9. You are not allowed to upload files which have no connection to the functionality of the rented server.
10. Do not update any server software. Game-Hosting takes care of updating your server when new updates are made available.
11. You may not use the Game-Hosting services for any abusive activities on the internet.
12. Game-Hosting reserves an absolute right to determine for itself what is abusive, pornographic, offensive, or inappropriate and will terminate the service in the event it deems any use to violate the said Policy.
13. Any use or attempted use of system to engage in software piracy or other illegal activities will result in an immediate termination of service.
14. If any use of ethnical, sexual or other forms of discrimination is somehow affiliated with the use of the server the account will be terminated.
15. Credit based servers that have not been used for over a period of three months will be removed.

Reliability

1. Access to the server will be available 24/7 through the Game-Hosting website.
2. Temporary downtimes due to scheduled server maintenance, will be announced 1 week ahead.
3. Temporary downtimes due to the maintenance of security may be done at any time without being announced.
4. Game-Hosting is not liable for inconsistencies in the latency to the server.
5. Game-Hosting is not liable for any downtime caused by factors which are not within their control; Such as internet latency or other similar factors.
6. If a downtime is caused by some internal error on Game-Hosting’s extent, customers will be compensated.
7. System backup is not guaranteed and each client therefore agrees to maintain a backup copy of his or her modifications, server configurations or any other important information, and to store the same on his or her own computer.

Support

1. Support will only be given to the account owner.
2. Support will only be given on the services that Game-Hosting offers.
3. Support will not be given on modifications to servers, which Game-Hosting do not provide.
4. All support questions shall be sent by mail to support@game-hosting.com. Support will normally be given within 24 hours.

Abuse

1. In case of abuse Game-Hosting reserves themselves the right to suspend, or even terminate the services, as they see fit!